Privacy Policy

Privacy Policy

Privacy policy and cookies - Label Deluxe

Privacy-sensitive data or personal data is processed through our webshop. Label Deluxe considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data, through this privacy statement;
  • limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • ask you for explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our behalf;
  • respect your right to provide, correct or delete your personal data at your request.

Label Deluxe is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the www.labeldeluxe.nl webshop. We recommend that you read it carefully.

If you have any questions or want to know exactly what we keep about you, please contact Label Deluxe.

Handling your order

When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your e-mail address, telephone number, billing address, name and address details and payment details. We do this on the basis of your consent. We keep this information until your order has been completed. We keep certain customer data longer in connection with the statutory fiscal retention obligation.

Third parties

We work with certain companies that may receive your above-mentioned personal data from us.

 

Your account

You must first register for certain parts of our webshop. You are then required to provide information about yourself and choose a username. We use this to create an account into which you can log in with the username and a password of your choice.

For this we use your payment details, e-mail address, name and address details, billing address and telephone number. We do this on the basis of your consent. We keep this information until you cancel the account.

We keep this information so that you don’t have to enter it again and so that we can contact you in the context of the execution of the agreement. You can change information via your account whenever you want.

Third parties

We work with certain companies that may receive your above-mentioned personal data from us.

 

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your billing address, name and address details, telephone number and e-mail address. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe.

You can also report this via your account.

Your e-mail address will only be added to the list of subscribers with your permission. This information is kept until you cancel the subscription.

Third parties

We work with certain companies that may receive your above-mentioned personal data from us.

 

Statistics and Profiling

We keep statistics about the use of our web shop. With these statistics we improve our web shop in order, for example, to show only relevant information. We may combine your personal data to learn more about you. We will of course respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your name and address details, payment details, e-mail address, telephone number and billing address. We do this on the basis of your consent. We keep this information for one year.

Third parties

We work with certain companies that may receive your personal data mentioned above from us.

 

Advertising

We would like to send you advertisements about offers and new products or services. We do this via social media.

You can object to this advertisement at any time by blocking us or using the unsubscribe option. You can also report this via your account.

 

Disclosure to other companies or institutions

With the exception of the aforementioned partners, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police require this when a crime is suspected).

 

Statistics

We keep statistics about the use of our webshop.

Social media buttons are included in our webshop. The administrators of these services use this to collect your personal data.

 

Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to re-enter it every time. But, we can also see that you are visiting us again.

When you visit our webshop for the first time, we show a notification with an explanation about cookies. We will hereby ask for your consent to the use of these cookies.

You can disable the placing of cookies via your browser, but some parts of our webshop will no longer work properly.

 

Google Analytics

We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with Google. It contains strict agreements about what data they can keep. We have not allowed Google to use the analytics information for other Google services and we do not let Google anonymize IP addresses.

 

Security

Security of personal data is very important to us. We ensure that your data is properly secured with us. We constantly adjust security and pay close attention to what can go wrong.

 

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes. We will do our best to also announce changes separately.

 

Access, change and delete your data

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • to receive an explanation of what personal data we have and what we do with it;
  • access to the precise personal data that we have;
  • to have errors corrected;
  • to have outdated personal data removed;
  • object to a particular use or withdraw consent.

Make sure that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

 

Filing a complaint

If you feel that we are not helping you satisfactorily, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

 

Contact details

Label Deluxe, Kingsfordweg 151, 1043 GR Amsterdam,

[email protected] +31 (0) 20 3584453

 

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