Log in if you have an account
By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.Create an account
'Be kind to your watch'
We advise you to handle your watch with care at all times. It remains a valuable product and with regular and proper maintenance you will enjoy your watch for many years to come. Avoid contact with chemical products and do not expose your watch to extreme temperature changes, shock or heavy impact.
A few tips:
- Always wind a mechanical watch in a clockwise direction.
- Ensure that the crown remains closed.
- Even if your watch is waterproof, we recommend that you take it off when swimming and showering even if there is an ATM on the watch. If your watch has been in contact with salt water or chlorine it can be harmful. If this is the case, clean it as soon as possible with a damp cloth. Salt and chlorine are naturally aggressive natural products, which can corrode the material.
- Changes in temperature can cause condensation, which is usually temporary. Sometimes the condensation will remain behind the watch glass. For this reason, it is better that you also take your watch off during a shower or in the sauna.
- Your watch will NOT withstand hot water from a tap, sauna or bath. The gasket, watch casing or internal components can become deformed.
- Store your watch in the original box, watch box, or in a dust-free place. This way you prevent external influences.
- Do not use perfume or other sprays near your wrist. This can cause colour difference or erosion of watch parts.
- If your battery is empty, replace it as soon as possible. An empty battery can leak and it can damage your watch.
There are many misunderstandings about the water resistance of watches. Waterproof and water resistant are two very different concepts. Here we explain what ATM means and with the tips below you can read what you can and what you cannot do with your watch.
Splash resistant: the watch can hardly, if at all, withstand water. So, it is wise to take your watch off when washing your hands or during any other contact with water.
3ATM: your watch is resistant to water splashed when washing your hands. But, you still need to be careful around water. It is strongly advised is to take your watch off at all times before your hands come into contact with water.
5ATM: your watch is more resistant to splashed water and light rain. But, take off your watch while showering, swimming and visiting a sauna. It is still recommended you take off your watch when you are going to do the dishes because of the temperature differences.
10ATM: your watch is suitable for swimming and water sports in shallow water. But, swimming in salt water or chlorinated water will harm your watch. Avoid temperature changes. For instance, if you have been sunbathing and then want to take a dip in cool water you should take your watch off. (We strongly recommend this).
20ATM: your watch is suitable for almost all types of water sports and diving to a depth of about 30 metres. Again, keep an eye on temperature differences to prevent condensation.
100ATM: your watch is suitable for all types of water sports and scuba diving.
"Be kind to your jewellery"
We advise you to handle your jewellery with care at all times. Often necklaces and bracelets are a bit more fragile and therefore need extra care. Whether it is real gold, silver or plated, they can always get damaged or discoloured through wear.
Fortunately, we have some tips for you to enjoy your gems even longer :).
A few tips:
- Always take off your jewellery before going to sleep. Why? This prevents your necklaces or bracelets from tangling with each other which could cause damage to your jewellery. And, without you knowing it could break while sleeping.
- Do not shower or swim with your jewellery (necklaces, bracelets, earrings and rings). Soap residue can remain in and on your jewellery which will eventually discolour.
- Be careful with sulphur-containing substances, chlorine, soap, perfume, heat from the sauna, seawater (salt), make-up and hairspray - these items will damage your jewellery.
- Always put your jewellery on last when dressing. This prevents it getting caught on items of clothing.
- Take jewellery off if you are going to exercise or do heavy work to avoid losing it. Sweat can also affect your jewellery.
- Always keep your jewellery in a dark place in a jewellery bag (you always get this included in your purchase) or in the supplied box. If you have a nice jewellery box of your own make sure that it has a soft surface.
Do not forget that if you buy a piece of jewellery that is not real silver or gold it can discolour faster. Unfortunately, this has to do with the acidity of your skin.
For further questions you can always call us on working days from Monday to Friday between 10:00 and 17:00.
Mailing is always possible 24/7 and we will get back to you as soon as possible.